Business Broadband

A 100% reliable, fast business broadband internet service is a must have for every successful business. We offer super-fast, reliable Business Broadband with download speeds of up to 24Mbps, all backed up by our UK-based support team that aims to answer your call within 30 seconds.

We won’t slow your broadband down without you knowing, like other Business Broadband providers, by traffic shaping or restricting your speed. We’ll even help you improve productivity and reduce costs by giving you a complete telecoms package to suit your business including calls, lines and phone system maintenance.

New to Business Broadband?

Broadband is basically a method of connecting to the internet and is much faster than traditional dial up internet access. With our Business Broadband you'll find that things happen much more quickly when browsing the internet or downloading files and the faster speeds will mean that your business can be more productive and benefit from other online services that will help your business to succeed.

Why do you need Business Broadband?

Respond to customer orders and queries in real time with an always-on access to the internet
Carry out online tasks faster and more efficiently, with high-speed broadband access
Communicate in real time and receive emails within seconds of them being sent
Save time and frustration with much faster data transfer speeds
Use your phone and surf the internet at the same time

Other benefits include:

being able to network different locations or remote users together
enable home-based employees secure access to your network
benefit from Voice over IP (VoIP) phone calls to save you money

Choosing the right Business Broadband supplier?

Choosing the right Business Broadband supplier is a critical decision for any business. Here is a simple guide for things that you need to look out for:

• Reliability - having a broadband service that you can rely on and won't let you down is crucial for businesses who rely on the internet for their success
• Support - when things go wrong you need to be sure that you will get support that your business deserves to get your issue resolved as soon as possible
• Speed - productivity is important to all businesses so you want to make sure that you have a fast connection speed so that your employees aren't wasting time waiting for things to download
• Price - as a business you'll want a cost effective solution but don't make the mistake of getting a cheap broadband service more suited to residential users. Value for money is important
• Flexibility - will your chosen supplier grow with your business? What other services might you need in the future and do they provide them? It's easier to have a single supplier managing your internet and communications than multiple suppliers

How Broadband Works

What is broadband?

Broadband is a method of connecting to the Internet. It is called broadband as it provides a high-speed Internet connection when compared with older methods of connecting which were generally termed narrowband.

Why is broadband good?

The benefits of broadband are mainly related to the speed of the connection. If you're used to using dial-up Internet access, you will know that webpages generally take 10 seconds or more to load and downloading e-mails can take a few minutes.

With a broadband internet connection all these things happen much more quickly! You will be able to do many things at once with broadband. It is even fast enough to allow several people to use the same Internet connection at once if you have more than one computer and they are networked together.

The faster speed allows you to enjoy many of the more feature rich areas of the Internet such as streaming media including live TV, and radio. Online gamers will generally find their ping is much lower!

How fast is it?

The speed of the connection varies based on many different things including where you live and what broadband provider you use. Generally the speed will be in the region of between 512k (512 Kbps) and 10 meg (meg is an abreviation used to mean Mbps - Megabits per second), although faster connections are possible in some areas.

If you have used a 56k dial-up connection, 512k is nearly 10 times faster. 10 meg is about 180 times faster! You might like to think of it as driving to the shops in a Ferrari (within the speed limit we'd hope!) rather than walking.

How do I order Business Broadband?

The first step to getting broadband is to see what is available to you. The most common technology used for a broadband connection in the UK is ADSL (a form of DSL) which is provided using the BT telephone network. This is available to 99.9% of premises in the UK, so you'll more than likely be able to get it. You do not have to sign up with BT to get broadband using ADSL though- CLICK HERE TO ORDER DENWA BROADBAND. Cable modems are also quite popular as an alternative in areas where Virgin Media have rolled out their TV network.

Examples of a broadband connection

• Broadband Narrowband
• DSL Dial-up (56k)
• Cable modem ISDN
• Wireless GPRS
• Satellite Internet
• Broadband 3G*
  * Some implementations of 3G aren't really broadband. We regard broadband as any service over 500 Kbps.

If you have a BT phone line, you receive TV or telephone from Virgin Media, or you've got a phone line from Kingston Communications in Hull, you've got the starting blocks. The next step is to choose a service provider.

Why choose DENWA for my Business Broadband?

DENWA is called an Internet Service Providers or ISP for short.

The place to start is to work out what is most important to you. If price is a deciding factor, you may find you can get a cheaper service by going with a supplier you already use. For example, Sky and Orange may be able to offer you a cheaper or free service if you have a TV or mobile phone contract with them already. Denwa Business Broadband is not expensive, but its fast and reliable.

Unlike dial-up, broadband is very rarely charged based on the amount of time online. There are two main types of charging schemes used. The first are generally fixed-speed services that are based on the speed of the connection. The other is usage based charging, where you are charged by the amount of data you transfer.

Be aware that different broadband providers offer a different quality of service. The adage, "you get what you pay for" is often true, as low cost providers may put minimal investment into providing the service. Where they offer premium rate support numbers, this is shown on our site, and you may wish to bear in mind that this will add to the cost when you need support, whether because of a fault on their network or a problem on your computer.

If you have only a Virgin Media service or are living in the Hull area, you are limited to using Virgin Media or Kingston Communications (or Karoo) respectively as your broadband provider unless you get a BT phone line installed.

How much data will I use?

Our Business Broadband produucts allow you to select a usage profile. If you are new to broadband you will most likely be a light or medium user. If a few people in your household share the connection then you may be better off with a medium-usage connection. Downloading lots of music or viewing a lot of video content will increase your usage.

The amount of data you transfer depends on what you do. Video is probably one of the main causes of high usage on the Internet. This includes watching movie trailers (or even entire movies), home movies posted on websites like YouTube, or viewing TV over the Internet. Peer-to-peer (P2P) programs such as eDonkey, Kazaa, and BitTorrent can also be high bandwidth utilisers.

What else do I need?

A modem or router is required to connect to the Internet.

A modem is a device that connects your computer to the Internet usually using a phone line. A router allows several computers to connect at the same time. If you have several computers you may wish to consider a router or wireless-router depending on your requirements. Broadband usually co-exists with the current telephone service so you can still make and receive phone calls whilst using the Internet.

If you signup with Virgin Media they will provide a cable modem for you. Other providers may offer a free modem/router or allow you to buy one from them. Alternatively computer retailers such as PC World or online computer stores usually sell them. Some have different features and are easier to setup than others.

If the ISP you choose offers a modem or router, it might be recommended to get one from them as they can usually assist in configuring the device to work with their service. Check with them to see what level of support they offer before signing up.

If you are using broadband over a phone line (ADSL), you will also need a microfilter for each device plugged into a phone socket (This includes fax machines, sky box, everything!). This is a small device that plugs into the phone socket and filters the broadband signal from the telephone signal so that you can use both the phone and broadband at the same time.

How do I get started?

Sign up! You may wish to check to see if we have any special offers or changes to the information about Denwa Business Broadband. If you prefer, call us on 0800 0480 735 and we can take your order over the phone.

To summarise the steps,

1. You usually need a BT phone line
2. Pick a package that suits you
3. Choose what hardware to use and where to get it from (we supply broadband routers for business)
4. Sign up!