Business Line Rentals

We are able to transfer your business line rentals and apply discounts that are much less than BT standard rates. By transferring your business line rentals to us, you can make savings on each line of up to 15% per month. We can discount all types of lines, analogue or digital, and can ensure that any current services you have on these lines are kept exactly as they previously were.

How can we do this?

Due to BT Wholesale we can offer all BT products and services just like BT. However, when it comes to customer service and faults on your business lines we are able to provide your business with quick and easy fault logging with faster response times.

* Save up to 15% on your line rental charges
* Keep your existing numbers
* Keep all your existing services
* No interruption to your service

The transfer of your business line rentals is seamless and ensures no downtime whatsoever, you can even be on the phone when it happens. The line continues to be maintained by BT and should any faults occur we will manage the fault process from start to finish. Irrespective of any fault, you can rest assured that it only takes one phone call to us and we will take ownership from there.

What is Carrier Pre Select?

CPS or Carrier Pre-Selection is an indirect voice service that enables the routing of calls via a carrier other than BT, without the need for any equipment at on site or programming telephone systems.

Through a range of tier one UK carriers daisy can offer CPS. Note: CPS is only available to customers with a BT landline.

Denwa place an order with BT and their engineers reprogram at the customers local exchange. This service is available free of charge and keeps slippage through the BT network to an absolute minimum.

By CPS'ing your lines through one of our providers you will benefit from:

• Tier One Carriers - service supply and reliability are all just as important as the price you pay, we only use the very best networks to carry your calls.

• Competitive Call Charges - We constantly review the marketplace to ensure that we can provide you with the most competitive call plans on the market.

• Denwa Price Guarantee - The Denwa price guarantee is our promise that your call rates will be capped and can therefore only go down, not up! daisy also guarantee to match any comparable competitor tariff offered during your contract term. Our pledge ensures we always provide you with the best deal - so you never need worry about the price of your telephony again!

• One Bill - We are a leading UK Service Provider, we could transfer your BT lines and services over to Denwa, providing you with one simple monthly bill with the added benefit of discounts on your line rental too!

• No Dialler Needed

• No Engineer Needed

• No On Site Equipment to Maintain

Certain calls may slip back to BT such as operator calls if the line is not transferred to Denwa. Some Select Services are not compatible with CPS.

Glossary of Terms

What are Analogue Lines?

(Public Switched Telephony Network) is the analogue network for business customers in the UK. Analogue lines are single lines that are primarily used for making voice calls, connecting to fax machines, and connecting to a modem for dial up internet.

A range of Select Services are available on your analogue line once you have transferred to Denwa or had a new line installed.

What are Multilines?

A multiline is a group of telephone lines with one telephone number. The first line is known as the main exchange line, whilst the extra lines are known as auxiliary lines.

The additional line (or auxiliary line) is added to your main exchange telephone line so there’s no need for a new number which means no changes to advertising, marketing material, stationary, etc. Having an auxiliary line added to your existing PSTN (analogue) line means that if a call comes through to an engaged line, the call will simply be passed to the next available line.

There is no limit to how many auxiliary phone lines you can have attached to one telephone number. Multilines are generally connected to a telephone system.

What is ISDN2e?

ISDN2e (Intergrated Services Digital Network) is a digital communications service from DENWA that gives you voice, data and faster access to the internet for two to eight users.

ISDN2e is the equivalent of two digital telephone lines known as channels that operate at speeds of 64kbps. Two channels can work independently allowing the user to make a call, use the internet or receive a fax at the same time.

An ISDN2e line can offers speeds of up to 128kbps when the two channels are combined to connect to the internet, which is more than twice as fast as an analogue modem.