Phone System Check List

There are alot of important factors to consider when you are buying a new Phone System for your business. At Phone Systems we have created a check list so you know what to look for when you are buying a new Phone System.

• Is there a maximum number of extensions - Certain phone systems can only handle a certain number of extensions, so it is more cost effective in the long term to purchase a phone system that can handle more extensions than you are using at the moment, without paying for extra licenses in the future.


• What is the cost of the system - As your business grows you want your phone system to grow with it and not have to purchase any extras like voicemail or queue capability. When looking for a phone system always find out the total cost and you can then get a like for like Quote to fin the best deal.


• Call Quality - Your external connectivity reflects the quality of your VoIP calls, a good broadband connection is vital to the quality of your voice data. There are steps that you can take to reduce the chance of embarrassing quality issuses on important calls.


• What happens if our Broadband/ISDN fails - Certain phone systems have fail safes set in place so if your broadband does fail your phones will still work, but you may not have access to all your features (you can still make calls).


• Can I make changes to the phone system easily? - You might want to change aspects of your website for certain times of the year holidays etc. Can you do this without consulting a guide or taking the system offline, a phone system maintenance provider can makes these changes for you.


• Is there a choice of handsets? - Every business and employee has different needs so a choice of handsets is essential to get the most out of your workforce


• Does the system support remote/home working - When an employee is off with an illness the cost to your business can be very detremental. Small business owners in particular are becoming ever more enthusiastic about the opportunities offered by flexible working - does the IP PBX system allow you to adopt remote working, if not now then in the future?


• Is the phone system future proof - An IP Phone System should be designed to last for a number of years, look out for a PBX upgrade policy to ensure you are not the owner of an obsolete phone system.