Music on Hold

On-Hold Music & Messages

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On-Hold Marketing (OHM) is a cost-effective marketing tool that enables businesses to promote products and services, raise brand awareness and influence sales. OHM psychologically reduces hold/transfer time, so by keeping callers entertained with informative messages, they are less likely to hang up and call your competitors. The on-hold message is an audio production divided into around 8-12 prompts of marketing information (e.g. products, services, special offers and events). The production plays on a continuous loop to callers placed on hold or being transferred. Renewals and production changes are circulated via a Net 7 online distribution service. Simple, monthly subscription costs cover the rental of the media playback unit, installation, message production distribution and licensing, plus ongoing network maintenance.

Key service features of OHM include:

• Voiceover artists from TV & radio
• Professional audio production & scriptwriting
• Equipment installation & technical back-up

Click here to enquire now for a FREE bespoke sample tailored to your business

Auto Attendant / IVR Voicing

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Allow your staff more time to work with your customers by diverting calls to the correct department. If your business telephone system uses an Interactive Voice Response system, IVR recordings are needed to give clear directions to your callers.
Whether you have high call volumes or a small team that's always on the move, a professionally recorded IVR message ensures your callers always get the right instructions.

Auto Attendant / IVR Voicing features:

• Professionally scripted welcome messages and menu options
• Reduce administration costs with instructions voiced by a virtual receptionist
• Speed up customer call transfer time and reduce lost calls
• Extend your business hours of operation
• Improve caller satisfaction levels

Click here to enquire now for a FREE bespoke sample tailored to your business

Night Service Voicing

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A Night Service message is a production created and licensed for
out-of-hours voicemail, ensuring your callers will always hear a professional greeting (even when your office is closed). Like On-Hold Marketing productions, these messages are scripted, produced, licensed and distributed by PH Audio to your regional division remotely.

PH Audio’s Night Service Voicing features:

• Deliver important out-of-hours business information
• Reduce lost sales enquiries by directing people to your website
• Easily change your messages when you need to
• Flexible renewals allow you to update your messages

Click here to enquire about bespoke Night Service Voicing for your business.

Business Voicemail

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Compatible with most answering and voicemail systems, Business Voicemail from PH Audio makes the perfect first impression with your callers. The service allows you to complement your audio marketing with seamless, professionally recorded greetings for landlines and mobiles.

PH Audio’s Business Voicemail service features:

• Increase and improve brand perception
• Professionally scripted voicemail messages
• Edited by expert Sound Producers

Click here to enquire about bespoke business voicemail messages.